ITIL has been the global industry standard for IT service management for over 20 years and thus plays a crucial role in nearly every organisation. The current basis of the trainings is the ITIL 2011 edition by Axelos, the official publisher.
Here you'll find all our ITIL trainings that are carried out using the unique workbook principle which makes your learning more sustainable and easier.
Learn the basics of ITIL theory and practice. Our ITIL Foundation trainings are an optimal start for your voyage into modern IT service management and the ITIL framework and on your path towards becoming an ITIL Expert. After the ITIL Foundation, you'll be able to participate in all lifecycle, capability and expert trainings.
|ITIL Foundation3 Days|
The ITIL Practitioner is the practice qualification after the ITIL Foundation. It is the only how-to training that teaches the necessary skills for the implementation and adaptation of ITIL in a service organisation.
|ITIL Practitioner3 Days|
The quickest education paths to becoming an ITIL Expert. Learning in a sustainable, compact and practice-oriented way. Save valuable time and minimise your expenditure. SERVIEW offers you two different alternatives. All ITIL Lifecycle exams are organised within the trainings.
|ITIL Expert Compact (SS & SD)5 Days|
|ITIL Expert Compact (ST & SO)5 Days|
|ITIL Expert Compact (CSI & MALC)5 Days|
You'll work through the lifecycle phases in a detailed and practice-oriented manner in our five individual trainings. This means that your trainings are as flexible as possible and that you'll benefit from concentrating on only one lifecycle phase at a time. Every training includes an exam and you'll receive your official ITIL certificate.
|ITIL Service Strategy2,5 Tage|
|ITIL Service Design2,5 Tage|
|ITIL Service Transition2,5 Tage|
|ITIL Service Operation2,5 Tage|
|ITIL Continual Service Improvement2,5 Tage|
ITIL Managing Across the Lifecycle
The last hurdle before becoming an ITIL Expert is the ITIL MALC training. Prove the expertise you have amassed and deepen your insight into the management level with the official completing certification.
|ITIL Managing Across the Lifecycle2.5 Tage|
Service Management Simulations
Gain new insights, develop common solutions and improve the processes of your organisation. Learn service management and ITIL in a practice-oriented way through gamification.
|Apollo 131 Tag|