ITIL® Media

Training » Classroom » Service Management » ITIL » Media

ITIL® Media

Training » Classroom » Service Management » ITIL » Media

ITIL Medien

Here, we have gathered some interesting information on the topic. We'll steadily continue expanding this area for you. It'll be worth your while to visit us again shortly. But first we wish you happy information hunting.

ITIL Prozessmodell

Poster

Download

ITIL Qualification Scheme (English)

Poster

Download

How to implement IT Service Management

Poster

Download

ITIL Practitioner Informationen

Whitepaper

Download

The SERVIEW Workbook-Concept

The SERVIEW "Workbook-Prinzip" (Workbook Concept) is different: there are no tedious presentations. Instead, the instructor uses a flip chart and a pen. And rather than just quickly reading out a script, he speaks freely and writes the most important points down one by one. At the same time, the course participants fill in their workbooks, completing the same chart. Actively following along and taking part makes the information much easier for them to remember.


What is ITIL?

"What is ITIL?" In this short and simple explanatory video, why ITIL is the service management framework for all companies providing services.