Matrix42

CERTIFIEDTOOL » Matrix42

Matrix42

CERTIFIEDTOOL » Matrix42

Manufacturer

Contact

Matrix42 AG

Elbinger Straße 7
60487 Frankfurt am Main

P +49 (0) 6102 816 0

F +49 69 66778-8657

info@matrix.42.de

www.matrix42.de

 

 

 

Software solution

Name: Matrix42 - Workspace Management 2015 
Certified version: Service Store 8.0 
Number of certified processes: 18 (of 18 possible processes)

Category

This software was awarded in the category "It service management (ITIL)".

Certified processes

  • SERVICE CATALOGUE MANAGEMENT
  • SERVICE LEVEL MANAGEMENT
  • FINANCIAL MANAGEMENT (FOR SERVICES)
  • CAPACITY MANAGEMENT
  • AVAILABILITY MANAGEMENT
  • IT SERVICE CONTINUITY MANAGEMENT
  • INFORMATION SECURITY MANAGEMENT
  • CHANGE MANAGEMENT
  • SERVICE ASSET AND CONFIGURATION MANAGEMENT
  • RELEASE AND DEPLOYMENT MANAGEMENT
  • KNOWLEDGE MANAGEMENT
  • EVENT MANAGEMENT
  • INCIDENT MANAGEMENT
  • PROBLEM MANAGEMENT
  • ACCESS MANAGEMENT
  • REQUEST FULFILMENT
  • SERVICE REPORTING
  • BUSINESS RELATIONSHIP MANAGEMENT