Ivanti, Inc.

CERTIFIEDTOOL » Ivanti, Inc.

Ivanti, Inc.

CERTIFIEDTOOL » Ivanti, Inc.

Manufacturer

Contact

Ivanti, Inc.    

Lyoner Str. 12
60528 Frankfurt am Main

T +49 69 9417570

www.ivanti.de

Software solution

Name: ITSM Enterprise
Certified version: 7.0
Number of certified processes: 18 (of 18 possible processes)

Category

This software was awarded in the category "It service management (ITIL)".

Certified processes

  • EVENT MANAGEMENT
  • INCIDENT MANAGEMENT
  • REQUEST FULFILLMENT
  • PROBLEM MANAGEMENT
  • ACCESS MANAGEMENT
  • CHANGE MANAGEMENT
  • SERVICE ASSET AND CONFIGURATION MANAGEMENT
  • RELEASE AND DEPLOYMENT MANAGEMENT
  • KNOWLEDGE MANAGEMENT
  • SERVICE CATALOGUE MANAGEMENT
  • SERVICE LEVEL MANAGEMENT
  • FINANCIAL MANAGEMENT
  • CAPACITY MANAGEMENT
  • AVAILABILITY MANAGEMENT
  • IT SERVICE CONTINUITY MANAGEMENT
  • INFORMATION SECURITY MANAGEMENT
  • SERVICE REPORTING
  • BUSINESS RELATIONSHIP MANAGEMENT