c.a.p.e. IT GmbH

CERTIFIEDTOOL » c.a.p.e. IT GmbH

c.a.p.e. IT GmbH

CERTIFIEDTOOL » c.a.p.e. IT GmbH

Manufacturer

Contact

c.a.p.e. IT GmbH    

Silke Sünder
Productmanager

Schönherrstr. 8
D-09113 Chemnitz

P +49 371 270 956 20

Fax.: +49 371 270 956 25

silke.suender@cape-it.de
www.cape-it.de

Software solution

Name: KIX Professional
Certified version: 2017.2
Number of certified processes:
13 in it service management (of 18 possible processes)

Category

This software was awarded in the category "It service management (ITIL)".

Certified processes

  • EVENT MANAGEMENT
  • SERVICE CATALOUGE MANAGEMENT
  • SERVICE LEVEL MANAGEMENT
  • FINANCIAL MANAGEMENT (FOR SERVICES)
  • INFORMATION SECURITY MANAGEMENT
  • CHANGE MANAGEMENT
  • SERVICE ASSET AND CONFIGURATION MANAGEMENT
  • KNOWLEDGE MANAGEMENT
  • INCIDENT MANAGEMENT
  • PROBLEM MANAGEMENT
  • ACCESS MANAGEMENT
  • REQUEST FULFILMENT
  • SERVICE REPORTING