BMC Software GmbH

ITSM-TOOLS » BMC Software GmbH

BMC Software GmbH

ITSM-TOOLS » BMC Software GmbH

Manufacturer

Contact

BMC Software GmbH

60528 Frankfurt am Main
Lyoner Straße 9

T +49 (69) 66-40-60
 
www.bmcsoftware.de

 

 

Software solution

Name:1808 inkl. Digital Workplace 18.11
Number of certified processes: 18 (of 18 possible processes)

Category

This software was awarded in the category "service management (ITIL)".

Certified Processes

  • Service Catalogue Management
  • Service Level Management
  • Financial Management (for Services)
  • IT Service Continuity Management
  • Information Security Management
  • Change Management
  • Service Asset and Configuration Manangement
  • Release und Deployment Management
  • Knowledge Management
  • Event Management
  • Incident Management
  • Problem Management
  • Access Management
  • Request Fulfilment
  • Service Reporting
  • Capacity Management
  • Availability Management
  • Business Relationship Management (Kundenzufriedenheit)